Refund policy
At our store, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free return and refund policy to ensure a smooth shopping experience.
Returns
You may return items within 30 days of receiving your order. To be eligible for a return, the item must be in its original condition, unused, and in its original packaging. Please include the receipt or proof of purchase.
To initiate a return, contact us at support@thegoodshub1.com with your order details. Once your return is approved, you will receive instructions on how to send the item back. Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 5-7 business days to your original payment method. Shipping fees are non-refundable.
Exchanges
We only replace defective or damaged items. If you need an exchange, email us with photos of the issue.
For any questions, contact us at support@thegoodshub1.com